A Journey of Unparalleled Care
From the initial introduction to the final reunion, every step of our process is curated to ensure the serenity of your pet and your total peace of mind.
Selection
Pick the service that fits your pet and your plans - from a quick drop-in to full live-in care.
Meet & Greet
Your matched sitter meets your pet in their own home, building trust before day one.
The Stay
Care begins - warmth, play, and your pet's familiar routine kept exactly as it should be.
Daily Photo Updates
Photos and a quick note every day, so you always know just how your companion is doing.
“They aren’t just watching him; they’re curating his happiness.”
- A happy Angelica pet parent
The Sanctuary Standards
Vetted Specialists
Every sitter clears a background check, is trained in pet first aid, and meets our Malta animal-welfare compliance standards before their first booking.
Matched to Your Pet
We pair you with a vetted sitter chosen for your pet's personality, needs and routine.
Care in Their Own Home
Your pet stays where they're most comfortable - same walks, same feeding times, same comforts, with us fitting around them.
The Stuff Pet Parents Actually Ask
Every single day. You'll get photos and a short note from your sitter, so you're never left wondering - whether you're at work or on a beach three time zones away.
Not at all. Our sitters are trained in pet first aid and comfortable giving medication on schedule. Just walk us through the routine at your Meet & Greet and we'll keep it exactly as your vet ordered.
We match on personality, not just availability. Nervous rescue? Bouncy puppy? Grumpy old cat who rules the house? We choose a sitter whose experience and temperament actually fit yours.
Usually, yes. You can adjust your booking up to 24 hours before it begins, subject to your sitter's availability. The booking & coordination fee that secures your sitter is non-refundable if you cancel.
A relaxed 30 minutes where your sitter and your pet get to know each other, and we go over home access, feeding, walks and any little quirks. No pressure, no sales pitch - just the groundwork for a great stay.